I had exness broker address as payment gateway , while i have updated trc20 address now .
Support Team2025/11/10 20:23:41
Hello
Thanks for contacting us......
How can we help you?
Support Team2025/11/10 20:24:28
Ok we will check this and inform you soon.
2025/11/10 20:46:42You
So i updated the withdrawal gateway from exness broker to usdt trc20 and i have still not received my withdraw
Support Team2025/11/10 20:59:37
Ok we will check it and you will get you your withdrawal soon.
2025/11/10 21:04:08You
Thanks
Support Team2025/11/10 21:19:50
Your trc20 address is not received.. you can send the address here so we can transfer you your withdrawal
2025/11/10 21:28:45You
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2025/11/10 21:30:14You
And guide me how to update my trc20 address in my account
Support Team2025/11/10 21:37:10
As you mentioned that you have updated your USDT TRC-20 address, next time please make sure to select *USDT TRC-20* when placing your withdrawal request.
2025/11/10 21:39:23You
Is it done ?
2025/11/10 21:40:05You
I have not received it yet
2025/11/10 22:07:40You
I am still waiting for my withdraw
2025/11/10 22:34:44You
??
Support Team2025/11/10 22:58:50
Your withdrawal is not being sent to the address you provided.
We have received a request from Mr. Awan (ID No. 436057) asking that your withdrawal be transferred to his wallet.
Do you give permission for this?
2025/11/10 23:11:33You
Yes
2025/11/10 23:11:57You
Yes you can transfer it to him
2025/11/10 23:12:28You
When its done kindly send me a text so i can receive it from him and close this ticket
Support Team2025/11/10 23:19:46
Ok we will inform you
2025/11/11 00:10:34You
Is it done ?
Support Team2025/11/11 01:22:45
Your withdrawal have been successfully send to Mr Awan...